• Section: Merchant Services
  • Last updated: May 21, 2019, 12:34 p.m.

VeriFone VX-520 EMV Credit Card Reader Set-up and Overview

EMV Credit Card Terminal for AccountEdge
In order process credit cards within AccountEdge you will need a AccountEdge merchant account provided by Forte Payment System. Forte provides not only the Vantiv Payments merchant account but also the payments gateway which AccountEdge processes payments through. Forte also provides a credit card terminal for card-present transactions which is configured to work directly with AccountEdge.

Type of Merchant Account
In order to use the EMV terminal, you will need a Forte issued Vantiv merchant account. If you currently have a Global Payments merchant account, you will need to contact Forte to apply for a Vantiv account which has competitive rates. View the Forte Merchant Accounts and EMV Acceptance FAQ for more information regarding converting to a Vanity account.

EMV Credit Card Terminal
Forte has made available the VeriFone VX 520 EMV terminal which is configured for use with AccountEdge version 2017 and later. This terminal includes both EMV/Chip card processing as well as swipe and includes an integrated receipt printer.
In order to use this terminal with your Mac, you’ll need the Forte provided Serial Cable as well as the Serial to USB adaptor (specific for the included Serial Cable). An ethernet cable will be required to connect the terminal to the internet in order to process. This cable will require a serial adaptor driver to be installed on your computer in order for a Mac or PC to connect to the terminal.

How to Order the EMV Terminal
View the Forte Merchant Accounts and EMV Acceptance FAQ for more information and a link to a secure order form.

What Version of AccountEdge do I need to Process Credit Cards
AccountEdge version 2017 or later is required in order to process payments with a connected EMV credit card terminal.

How Does Terminal Work With AccountEdge
Once connected and your merchant account credentials are setup within your AccountEdge company file, when you choose to create a payment with a credit card, AccountEdge sends the amount to the connected device. The merchant or the customer can select the payment method (Credit Card) and the device will ask to dip your credit card (in the case of a chip enabled credit card). After the payment is processed you have to option to print a receipt from the terminal and the authorization code is sent back to AccountEdge to let the software know it was a successful transaction to continue to record the payment in your store.

Credit vs Debit Cards
Your merchant account provided by Forte can only process credit transactions for credit and debit cards. The EMV terminal is not configured to accept PIN based debit cards for debit card transactions. If a customer is paying using a Visa or MasterCard labeled debit card, the transaction will be processed as a credit transaction.

Overview Video Covering AccountEdge and EMV
The following video covers the set-up of AccountEdge and the EMV credit card reader.

How to Set Up Your Merchant Account for EMV Use
From the AccountEdge Setup menu choose Credit Card Processing and then Setup Credit Card Processing.

On the setup window, be sure that your credentials are entered in here and select the box for Enable EMV Credit Card Reader.

Connecting your VeriFone VX 520 EMV Terminal to your Mac or PC
The EMV Terminal requires a serial connection to your computer. Forte provides the serial cable and a Serial to USB adaptor for use with AccountEdge and the EMV device. In order for your computer to recognize this terminal using this cable, you will need to install the Prolific USB to Serial Adaptor which can be found on this site: Prolific USB to Serial Driver.

Tip: *You may receive a message that this driver can not be opened because it was not downloaded for the Mac App Store. In this case you can either right mouse click (or Control and click) and choose Open. The OS will then ask you if you want to open this software from an unidentified developer. Choose Open to continue with the installation. You can also temporarily change the setting in your Mac OS system preferences under Security & Privacy to allow apps download from Anywhere. Once you install the driver, you can change your setting back.*

You will also need to plug in an ethernet cable to connect the device to the internet as well as the power cable.

Processing a EMV Credit Card Payment While creating a payment you have the option to process a credit card. After choosing your payment method, click the Details button.

From this Window you now have the option to either manually enter a credit card, use a previously stored credit card from Forte's payment vault on their server or use the EMV device.

Click the Swipe button on the bottom of this window. The terminal should be activated asking you to choose your payment method. Choose Credit or Debit Card (debit cards will be processed as credit).
The device should ask you to insert a credit card. The device will process the payment amount sent to it by AccountEdge and approve the transaction. Once approved, the device may print a receipt depending on your settings. The device will also sent the authorization code back to AccountEdge to complete the payment transaction.