During this time of COVID 19, when many companies are forced to telework, AccountEdge Hosted may be a good option. And it’s important to note that it doesn’t have to be a permanent solution. You can host your company file only as long as needed, then return to whatever environment makes sense for your business. If you’d like to discuss that or any other teleworking solution with a product specialist, please call 800.322.6962. Be safe.

  • Section: AccountEdge Connect
  • Last updated: June 3, 2019, 3:40 p.m.

Voiding Payments That Were Applied in AccountEdge Connect

If you need to void a payment for a sale that was created in AccountEdge Desktop and then synced to AccountEdge Connect and paid in AccountEdge Connect - the voiding of the payment needs to be done in AccountEdge Desktop.

So, after the sale has been paid in AccountEdge Connect, the payment then needs to be synced to Desktop and voided there.

This only applies to sales that were originally created in AccountEdge Desktop. Any sale that started in AccountEdge Connect can have the payment voided in AccountEdge Connect.