Please visit our COVID-19 Resources page for useful payroll and reference information. During this time, when many companies are forced to telework, AccountEdge Hosted may be a good option. Host your company file to be accessed remotely from any device, for as long as you need. You can go back to your regular setup when you no longer need remote accessibility. If you’d like to discuss that or any other teleworking solution with a product specialist, please call 800.322.6962. Be safe.

  • Section: AccountEdge Hosted
  • Last updated: Dec. 14, 2019, 5:52 p.m.

Changing Your AccountEdge Hosted Cloud Desktop Password

When your AccountEdge Hosted account is provisioned, you're provided with login credentials for each user. It is recommended that you change your user's passwords once you have successfully logged in to your cloud desktop.

Once you change your password within your cloud desktop, you will also need to change the password used in your Microsoft Remote Desktop client connection to match.

Passwords can be changed for all users by the Administrator user through the Control Panel (right mouse click the Start menu and choose Control Panel and choose Users) or each user can change their own password.

Windows Users

Use the key command Alt+Ctrl+Delete

Mac Users

Use the key command Ctrl+Option+Delete or Fn+Ctrl+Option+Del