Please visit our COVID-19 Resources page for useful payroll and reference information. During this time, when many companies are forced to telework, AccountEdge Hosted may be a good option. Host your company file to be accessed remotely from any device, for as long as you need. You can go back to your regular setup when you no longer need remote accessibility. If you’d like to discuss that or any other teleworking solution with a product specialist, please call 800.322.6962. Be safe.

  • Section: AccountEdge Hosted
  • Last updated: Dec. 14, 2019, 5:35 p.m.

Suggested Remote Desktop Settings for Windows

The following are the suggested settings for Windows users connecting to AccountEdge Hosted cloud desktop.

The following video covers setting up your connection and choosing your settings:

Remote Desktop Connection Settings

Opening Remote Desktop Connection

Launch your Remote Desktop Connection application. You can do this by searching for Remote Desktop Connection. Edit your connection to your AccountEdge Hosted, cloud desktop and click on Show Options on the bottom right corner.

Local Resources Tab

Enable Printers and Clipboard

Display Tab

Highest Quality

Local Resources Tab

Local Devices and Resources Section

Choose Printers and Clipboard so that you can print to a local printer as well as copy and paste between your local PC and your cloud desktop.

Share a Directory

If you would like to connect a local drive to your virtual desktop so that you can access files that are on your local PC, first if you haven't done so, click Show Options and then click on the Local Resources tab.

Next on the bottom click the More button under Local Devices and resources. Expand the Drives section and choose the drive that you would like the connect to your virtual desktop. This can be your C:/ drive or an attached storage device.

For more detailed information, see this knowledge base article which covers how to share a local directory.

Once set up and you are within your virtual desktop, open the File Explorer and click on This PC on the left navigation. Under Devices and Drives you should see your connected drive. You may need to sign out and back in to your virtual desktop in order to see the connected shared folder.

This is not intended to be used to access your accounting file located on your local PC. Your company file is REQUIRED to be in the virtual computer. Connecting and opening a file from your local PC can result in corruption of your file.