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AccountEdge Knowledge Base

Section: AccountEdge Pro (for macOS 10.15 and higher)
Last updated: Dec. 9, 2020, 4:54 p.m.

Emails Not Sending

AccountEdge Pro (for macOS 10.15 and higher) needs certain permissions in order to send emails or export to Excel.

If AccountEdge Pro (for macOS 10.15 and higher) is not sending out emails, check your permissions.

Go to System Preferences
Go to Security and Privacy
Go to the Privacy tab
Click on Automation
On the right-hand side, ensure that AccountEdge Pro has access to System Events.app, Mail.app and Finder. If these options are grayed out, you will need to click the Lock icon in the bottom-left hand corner.