Please visit our COVID-19 Resources page for useful payroll and reference information. During this time, when many companies are forced to telework, AccountEdge Hosted may be a good option. Host your company file to be accessed remotely from any device, for as long as you need. You can go back to your regular setup when you no longer need remote accessibility. If you’d like to discuss that or any other teleworking solution with a product specialist, please call 800.322.6962. Be safe.

  • Section: General
  • Last updated: June 6, 2019, 2:56 p.m.

Interruption or Crash While Running AccountEdge

Interruptions to your computer due to a power failure, a power surge or a user mistakenly turning off the workstation, for example, can damage a company file.

If you experience an interruption, as a safeguard, we suggest that you use the Optimization Assistant to optimize your company file. Although the Optimization Assistant is designed to make your company file more efficient, it also is capable of fixing certain types of company file corruption. We recommend that you use the Optimization Assistant on a regular basis to keep your company file operating at its peak.

You can find the Optimization Assistant in the accounting software program folder that was created when you installed our software.

If you're able to optimize the file without errors, we recommend that you then use the Verification Utility to be sure your company file is in its "healthiest" form. You can find the Verify Company File command under the File menu when you're working with your accounting program.

For more information on verification and optimization please see our article on company file maintenance.