Please visit our COVID-19 Resources page for useful payroll and reference information. During this time, when many companies are forced to telework, AccountEdge Hosted may be a good option. Host your company file to be accessed remotely from any device, for as long as you need. You can go back to your regular setup when you no longer need remote accessibility. If you’d like to discuss that or any other teleworking solution with a product specialist, please call 800.322.6962. Be safe.

  • Section: How To
  • Last updated: July 17, 2019, 11:46 a.m.

Record a Check Stop Payment

Stop Payment (Vendor Check)

If you've made a payment to a vendor and the check was lost, you could contact the bank and order a stop payment. But, you don't want to delete the payment and reenter it in AccountEdge. Here is the correct procedure:

  1. Select Preferences from the Setup menu at the top of the screen
  2. Select the Security tab
  3. Check mark Transactions can't be changed they must be reversed ...
  4. Close Preferences
  5. Find and open the vendor payment
  6. From the top menu bar select Edit > Reverse
  7. Record the reversal
  8. You are ready to create a new payment
  9. If there was a bank fee for the Stop Payment order, you could enter that as a Spend Money transaction, using the bank as the vendor, or record the expense when you reconcile the account
  10. Select Preferences from the Setup menu at the top of the screen
  11. Select the Security tab
  12. Reset the Transactions can't be changed they must be reversed ... option (if necessary)

If the payment was applied to a bill, this process will open the bill (setting it to unpaid).

If a discount was applied to the bill for early payment, that discount may have to be reversed as well.