We have a version of AccountEdge Pro that works on Catalina and Big Sur (and Apple M1 chips) without requiring a virtual machine. Learn More.

Please visit our COVID-19 Resources page for useful payroll and reference information. If you are teleworking, check out Working Remotely with AccountEdge.

  • Section: Inventory
  • Last updated: June 24, 2019, 3:12 p.m.

Item Picture Not Displaying

Pictures associated with items in AccountEdge are stored in a folder named Graphics, which is located in the same folder as the company file. If a user moves the company file from its original folder and not its associated Graphics file folder, AccountEdge will not be able to display pictures.

To recover these pictures locate the Graphics folder (which should be where the company file was previously) and move it to the same folder as the company folder.

In AccountEdge NE, the Graphics folder is located in the AccountEdge NE folder on the host machine.