Please visit our COVID-19 Resources page for useful payroll and reference information. During this time, when many companies are forced to telework, AccountEdge Hosted may be a good option. Host your company file to be accessed remotely from any device, for as long as you need. You can go back to your regular setup when you no longer need remote accessibility. If you’d like to discuss that or any other teleworking solution with a product specialist, please call 800.322.6962. Be safe.

  • Section: Inventory
  • Last updated: June 24, 2019, 3:12 p.m.

Item Picture Not Displaying

Pictures associated with items in AccountEdge are stored in a folder named Graphics, which is located in the same folder as the company file. If a user moves the company file from its original folder and not its associated Graphics file folder, AccountEdge will not be able to display pictures.

To recover these pictures locate the Graphics folder (which should be where the company file was previously) and move it to the same folder as the company folder.

In AccountEdge NE, the Graphics folder is located in the AccountEdge NE folder on the host machine.