Backorder Quantities on Packing Slips
If you try to print an actual packing slip form it will not contain back-ordered quantities. To work around this you can customize an invoice form to replace the packing slip.
- Customize an invoice (Setup > Customize Forms > Invoices). The sales layout should be "Item."
- Delete the 'Sale Status' field from the form
- Add a text field with the words 'packing slip'
- Save this as 'packing slip'.
When you're ready to print a packing slip, go to Print Invoices instead, and print your 'packing slip' invoice. It will contain the backordered quantities.