Please visit our COVID-19 Resources page for useful payroll and reference information. During this time, when many companies are forced to telework, AccountEdge Hosted may be a good option. Host your company file to be accessed remotely from any device, for as long as you need. You can go back to your regular setup when you no longer need remote accessibility. If you’d like to discuss that or any other teleworking solution with a product specialist, please call 800.322.6962. Be safe.

  • Section: Troubleshooting
  • Last updated: June 12, 2019, 4:40 p.m.

User Account Control Warning (Windows OS)

If you are logged on your Windows machine with Administrator privileges, launching AccountEdge on Windows will result in a warning message. This message is generated from the Windows User Access Control (UAC) system.

Although we do not encourage this, you can circumvent these controls by following the instruction on this link: http://www.vistax64.com/tutorials/162976-bypass-uac.html

Following the instructions will allow you to launch AccountEdge, which we know to be a safe application, without disabling the UAC system, which generally protects your system from malware. Note: In Step 3 of the instructions, you will need to indicate the version of your operating system.