Please visit our COVID-19 Resources page for useful payroll and reference information. During this time, when many companies are forced to telework, AccountEdge Hosted may be a good option. Host your company file to be accessed remotely from any device, for as long as you need. You can go back to your regular setup when you no longer need remote accessibility. If you’d like to discuss that or any other teleworking solution with a product specialist, please call 800.322.6962. Be safe.

  • Section: Troubleshooting
  • Last updated: June 6, 2019, 3:01 p.m.

Install/File Connect Password

When attempting to install AccountEdge or start FileConnect, you will be prompted for one of your Mac's administrator usernames and the corresponding password. These are not the same usernames and passwords as your AccountEdge NE usernames and passwords. This is the password for the Mac OS administrator account.