During this time of COVID 19, when many companies are forced to telework, AccountEdge Hosted may be a good option. And it’s important to note that it doesn’t have to be a permanent solution. You can host your company file only as long as needed, then return to whatever environment makes sense for your business. If you’d like to discuss that or any other teleworking solution with a product specialist, please call 800.322.6962. Be safe.

  • Section: Troubleshooting
  • Last updated: Oct. 15, 2019, 11:25 a.m.

Open File on Windows Server 2016

Some users running AccountEdge on Windows Server 2016 experience a bug when browsing to their company file. If you launch AccountEdge to the Welcome screen, click Browse, and select your company file to open, AccountEdge will take you back to the Welcome screen rather than opening the file.

The workaround for this is to open your file by clicking directly on the company file (file with the .myo extension) rather than Browsing to it from the Welcome screen. You can also create a shortcut for the .myo company file and put that shortcut on your desktop for easy access.