Please visit our COVID-19 Resources page for useful payroll and reference information. During this time, when many companies are forced to telework, AccountEdge Hosted may be a good option. Host your company file to be accessed remotely from any device, for as long as you need. You can go back to your regular setup when you no longer need remote accessibility. If you’d like to discuss that or any other teleworking solution with a product specialist, please call 800.322.6962. Be safe.

  • Section: Troubleshooting
  • Last updated: June 11, 2019, 2:47 p.m.

Report Not Available

This report is not available for pre-purge, pre-conversion, or pre-fiscal-year periods.

This means that the date range you specified for the report falls in a period that was either purged (deleted), before your conversion date, or in a year that has been closed out.

To view the current company information, go to Setup > Company Information. Your conversion month and fiscal year information will be displayed on the lower portion of this window.

To view details of prior periods, you can restore a company file backup from that fiscal period.