Please visit our COVID-19 Resources page for useful payroll and reference information. During this time, when many companies are forced to telework, AccountEdge Hosted may be a good option. Host your company file to be accessed remotely from any device, for as long as you need. You can go back to your regular setup when you no longer need remote accessibility. If you’d like to discuss that or any other teleworking solution with a product specialist, please call 800.322.6962. Be safe.

  • Section: Troubleshooting
  • Last updated: June 12, 2019, 4:32 p.m.

Unable to Save Backup (Mac)

On a Mac, if the Save button is not available when attempting to save a backup copy of your company file, then the name of your backup file may have 29 or more characters. To resolve this, change to a name with 28 or less characters and the Save button will become available. (AccountEdge will append a ".zip" to the end of the file.)