During this time of COVID 19, when many companies are forced to telework, AccountEdge Hosted may be a good option. And it’s important to note that it doesn’t have to be a permanent solution. You can host your company file only as long as needed, then return to whatever environment makes sense for your business. If you’d like to discuss that or any other teleworking solution with a product specialist, please call 800.322.6962. Be safe.

  • Section: Troubleshooting
  • Last updated: June 12, 2019, 4:32 p.m.

Unable to Save Backup (Mac)

On a Mac, if the Save button is not available when attempting to save a backup copy of your company file, then the name of your backup file may have 29 or more characters. To resolve this, change to a name with 28 or less characters and the Save button will become available. (AccountEdge will append a ".zip" to the end of the file.)