We are disappointed to share that we will not be able to offer a Catalina-compliant version of AccountEdge - now or in the future.

IMPORTANT NOTICE FOR MAC USERS

We are disappointed to share that we will not be able to offer a Catalina-compliant version of AccountEdge - now or in the future. Read more.

  • Section: Troubleshooting
  • Last updated: June 12, 2019, 4:32 p.m.

Unable to Save Backup (Mac)

On a Mac, if the Save button is not available when attempting to save a backup copy of your company file, then the name of your backup file may have 29 or more characters. To resolve this, change to a name with 28 or less characters and the Save button will become available. (AccountEdge will append a ".zip" to the end of the file.)