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  • Section: Troubleshooting
  • Last updated: June 12, 2019, 4:32 p.m.

Unable to Save Backup (Mac)

On a Mac, if the Save button is not available when attempting to save a backup copy of your company file, then the name of your backup file may have 29 or more characters. To resolve this, change to a name with 28 or less characters and the Save button will become available. (AccountEdge will append a ".zip" to the end of the file.)