Please visit our COVID-19 Resources page for useful payroll and reference information. During this time, when many companies are forced to telework, AccountEdge Hosted may be a good option. Host your company file to be accessed remotely from any device, for as long as you need. You can go back to your regular setup when you no longer need remote accessibility. If you’d like to discuss that or any other teleworking solution with a product specialist, please call 800.322.6962. Be safe.

  • Section: Upgrading
  • Last updated: May 30, 2019, 6:36 p.m.

Company File Icon

Beginning with the 10.9.2 update of Mac OS X, on some displays, the Mac OS is unable to correctly display the icon for the AccountEdge company files. Mac OS is displaying the Terminal icon for AccountEdge company files.

This behavior is not cause for concern and will effect the use of AccountEdge in no way.

Some users have been able to resolve this by following these instructions on the Apple Community Forums.

PLEASE NOTE
This solution involves clearing out Apple system files. We suggest that if you are going to attempt to do this you contact an IT professional as this may effect your system. AccountEdge Technical Support is not able to assist with this process.

https://discussions.apple.com/message/23212676#23212676