Email Customer Service with questions on upgrades, product purchases, and other non-support related inquiries.
Need free product support? Send us an email. We’ll get back to you within 24-48 hours.
Do you want to use AccountEdge to run your business, but your accountant doesn't own it? Get your accountant a copy of AccountEdge, for free.
Send us your ideas on how to improve the software.
Send us inquiries about becoming a Bookkeeping Partner or Certified Consultant.
Email here for questions about selling products and services.
Send us comments and suggestions about the website.
Tell your friends about us. If someone takes your advice and purchases AccountEdge Pro, we’ll give you $100, and if they buy AccountEdge Basic we'll give you $25.
800.322.6962 (listen for the appropriate option)
(9 am - 8 pm EST, Mon-Fri)
Phone support for new customers and those on paid plans. If you need technical support and don’t want to pay for it, please review our free options.
(9 am - 6 pm, Mon - Fri)
Not on a plan? Phone support is $199/year.
Intro support extends 30 days from product registration.
Confirm your company file after hours or on weekends. Available 24 hours a day, 7 days a week. You will be prompted to follow instructions to receive your confirmation code.
300 Roundhill Drive, Suite 2
Rockaway, NJ 07866