Contact

Physical Address

Acclivity LLC
300 Roundhill Drive, Suite 2
Rockaway, NJ 07866

Email

Customer Service inquiries

customer.service@acclivitysoftware.com
Upgrades, product purchases, non-support related inquiries.

Technical Support inquiries

Customers with eligible support plans should log in to email Technical Support.

Webmaster

webmaster@acclivitysoftware.com Comments and suggestions about the website.

Partner Programs

partners@acclivitysoftware.com Inquiries about becoming a Certified Consultant or an Associate Partner.

Retailer's inquiries

partners@acclivitysoftware.com Questions about selling products and services.

Product suggestions

Send us your ideas on how to improve the software.

Phone

Customer Service

800.322.6962
(9 am - 8 pm EST, Mon-Fri)

24-Hour Activation and Confirmation Line

800.784.7383
Confirm your company file after hours or on weekends. Available 24 hours a day, 7 days a week. You will be prompted to follow the instructions to receive your confirmation code.

To receive faster service, please have your serial number ready.

Sales, Presales or Trial Version Questions

800.322.6962 (listen for the appropriate option)

Accounting Software Support

(9 am - 6 pm EST, Mon-Fri)

For Supported Customers

800.898.5855

For Introductory Support Customers

(first 30 days after product registration)
973.586.2325

For Unsupported Customers (Pay-per-call)

800.662.3788 (credit card required) $50 for 10 minutes (minimum). $5 for each additional minute.

More Options

Checkout Point of Sale for Mac Support

(9 am - 6 pm EST, Mon-Fri)
877.788.1202 (US & Canada)
001-408-519-0889 (International)

Partner Programs & Retailer's inquires

9 am - 5 pm EST, Mon-Fri)
973.586.2200, ext. 5525

Checks and Forms (ordering)

(8:30 am - 7 pm EST, Mon-Fri)
Phone: 800.878.0370
Fax: 800.261.1499

Acclivity Main Fax

973.586.2229