Customer Service inquiries
Email Customer Service with questions on upgrades, product purchases, and other non-support related inquiries.
Free email support
Need free product support? Send us an email. We’ll get back to you within 24-48 hours.
Send us comments and suggestions about the website.
Send us inquiries about becoming a Bookkeeping Partner or Certified Consultant.
Apple Retail Store and Reseller inquiries
Email here for questions about selling products and services.
Send us your ideas on how to improve the software.
Customer Service and Sales
800.322.6962 (listen for the appropriate option)
(9 am - 8 pm EST, Mon-Fri)
Phone support for new customers and those on paid plans. If you need technical support and don’t want to pay for it, please review our free options.
(9 am - 6 pm, Mon - Fri)
Not on a plan? Phone support is $199/year.
Intro support extends 30 days from product registration.
Confirm your company file after hours or on weekends. Available 24 hours a day, 7 days a week. You will be prompted to follow instructions to receive your confirmation code.
300 Roundhill Drive, Suite 2
Rockaway, NJ 07866