AccountEdge Support
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Free Support
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Search our knowledge baseAccountEdge Support
Telephone support is available to AccountEdge customers on a valid phone support plan. Email Support is available to anyone on a valid phone support plan and/or AccountEdge subscription plan.
Phone support
800 898 5855
9am ET - 5pm ET, Mon - Fri
Not on a plan? Phone support is $199/year. Enroll here.
Intro support
800 216 9722
9am ET - 5pm ET, Mon - Fri
Free for 30 days after product registration for new users who've recently purchased.
Email Support
Submit a support request with details of your issue. 24-48 hours for a response. Send us an email.
Additional Resources
Find local help
The Community Locator will help you find local installation and setup assistance, solutions and answers to your small business needs. Go to the locator.
Sales support
If you have questions about our software or services, you can set up an appointment with one of our Sales Support Specialists. Make an appointment.
Training Guides
Consultant-written training guides walk you through getting started, daily use, payroll, and month- and year-end procedures. Learn more.