We have a version of AccountEdge Pro that works on Catalina and Big Sur (and Apple M1 chips) without requiring a virtual machine. Learn More.

Please visit our COVID-19 Resources page for useful payroll and reference information. If you are teleworking, check out Working Remotely with AccountEdge.

AccountEdge Support

How can we help you?

Free Support

Start here

You’re new, we’ll help. Get started.

Start here

Send us an email

We'll do our best to respond in 24 to 48 hours.

Send us an email

Search knowledge base

Find answers to your questions and learn from how-to guides.

Search our knowledge base

Telephone plans

Phone support

800 898 5855
Temporary COVID-19 Hours
9am ET - 5pm ET, Mon - Fri
Not on a plan? Phone support is $199/year. Enroll here.

Intro support

800 216 9722
Temporary COVID-19 Hours
9am ET - 5pm ET, Mon - Fri
Free for 30 days after product registration for new users who've recently purchased.

MYOB Confirmation

800 784 7383
Temporary COVID-19 Hours
9am ET - 5pm ET, Mon - Fri
For legacy MYOB customers on v2009 and older.

Additional Resources

Find local help

The Community Locator will help you find local installation and setup assistance, solutions and answers to your small business needs. Go to the locator.

Sales support

If you have questions about our software or services, you can set up an appointment with one of our Sales Support Specialists. Make an appointment.

AccountEdge Webinars

Join us for a free webinar hosted by our AccountEdge expert and get started with AccountEdge for your business accounting. Sign up.

Training Guides

Consultant-written training guides walk you through getting started, daily use, payroll, and month- and year-end procedures. Learn more.