Support
Here to help, with all the right tools
If you need help with AccountEdge, you've come to the right place. Browse our FAQ, read product documentation, or visit our user forum to find answers on both accounting and features.
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Documentation
Support Library
Industry Solutions
Learn how you can adapt AccountEdge to specialize in serving select industries.
Download a guide.
Training Manuals
AccountEdge training manuals written
by Certified Consultant Dick Hope.
Learn more.
Support Plans
Introductory Support
Call 973.586.2325
Our support team can help you get started with AccountEdge. Your first 30 days are free.
AccountEdge Support
Enroll online or call 800.322.6962
Receive comprehensive telephone and email assistance from our expert technical support staff - $199 annually.
Email Support
Enroll online or call 800-322-6962
Receive email assistance from our expert
technical support staff via online support
case submission - $129 annually.
Contact Us
Technical Support
Call 800.898.5855
9 am - 6 pm Eastern, Mon - Fri
Or log in to send an email.
Customer Service
Call 800.322.6962
9 am - 8 pm Eastern, Mon - Fri
Pay-Per-Call Support
Call 800.662.3788
For unsupported customers. Credit card
required. $50 for 10 minutes (minimum).
$5 for each additional minute.
Discussion Forum
Visit our User Discussions forum, where you can find answers, exchange ideas and offer suggestions with other users.
Visit the Forum
Find Local Help
Use the Community Locator to find installation and set up assistance, solutions and answers to your small business needs.
Find Help
Have Questions?
If you have questions about our software or services, you can set up an appointment with one of our Sales Support Specialists.
Request a Callback
Checks and Forms
The only pre-printed business checks, invoices, purchase orders, and statements 100% guaranteed to work with your software.
Learn More