Customer Service inquiries
Email Customer Service with questions on upgrades, product purchases, and other non-support related inquiries.
Free email support
Need free product support? Send us an email. We’ll get back to you within 24-48 hours.
Free accountant copy
Do you want to use AccountEdge to run your business, but your accountant doesn't own it? Get your accountant a copy of AccountEdge, for free.
Send us your ideas on how to improve the software.
Send us inquiries about becoming a Bookkeeping Partner or Certified Consultant.
Apple Retail Store Inquiries
Email here for questions about referring products and services.
Public Relations Inquiries
Email us if you need more information on our products for review purposes.
Send us comments and suggestions about the website.
Tell a Friend
Tell your friends about us. If someone takes your advice and purchases AccountEdge Pro, we’ll give you $100, and if they buy AccountEdge Basic we'll give you $25.
Customer Service and Sales
800.322.6962 (listen for the appropriate option)
(9 am - 8 pm EST, Mon-Fri)
Phone support for new customers and those on paid plans. If you need technical support and don’t want to pay for it, please review our free options.
(9 am - 6 pm, Mon - Fri)
800 898 5855
Not on a plan? Phone support is $199/year.
800 216 9722
Intro support extends 30 days from product registration.
Confirm your company file after hours or on weekends. Available 24 hours a day, 7 days a week. You will be prompted to follow instructions to receive your confirmation code.
300 Roundhill Drive, Suite 2
Rockaway, NJ 07866