We have a version of AccountEdge Pro that works on Catalina and Big Sur (and Apple M1 chips) without requiring a virtual machine. Learn More.

Please visit our COVID-19 Resources page for useful payroll and reference information. If you are teleworking, check out Working Remotely with AccountEdge.

Contact us


Customer Service inquiries

Email Customer Service with questions on upgrades, product purchases, and other non-support related inquiries.

Free email support

Need free product support? Send us an email. We’ll get back to you within 24-48 hours (note: current and previous two versions supported).

Free accountant copy

Do you want to use AccountEdge to run your business, but your accountant doesn't own it? Get your accountant a copy of AccountEdge, for free.

Product suggestions

Send us your ideas on how to improve the software.

Partner Programs

Send us inquiries about becoming a Bookkeeping Partner or Certified Consultant.

Apple Retail Store Inquiries

Email here for questions about referring products and services.

Public Relations Inquiries

Email us if you need more information on our products for review purposes.


Send us comments and suggestions about the website.

Tell a Friend

Tell your friends about us. If someone takes your advice and purchases AccountEdge Pro, we’ll give you $100, and if they buy AccountEdge Basic we'll give you $25.


Customer Service and Sales

800.322.6962 (listen for the appropriate option)
Temporary COVID-19 Hours
(9am ET - 5pm ET, Mon - Fri)

AccountEdge Support

Phone support for new customers and those on paid plans. If you need technical support and don’t want to pay for it, please review our free options.
Temporary COVID-19 Hours
(9am ET - 5pm ET, Mon - Fri)

Phone Support customers

800 898 5855
Not on a plan? Phone support is $199/year.
Sign up.

Introductory Support customers

800 216 9722
Intro support extends 30 days from product registration.

Activation/Confirmation line for legacy
MYOB customers

Confirm your company file after hours or on weekends. Available 24 hours a day, 7 days a week. You will be prompted to follow instructions to receive your confirmation code.


Acclivity LLC
300 Roundhill Drive, Suite 2
Rockaway, NJ 07866